Your privacy is not merely a legal obligation to us — it is a moral responsibility we take seriously. This document transparently explains how bull99 collects, uses, stores, and protects the personal data of every Malaysian player using our platform.
This Privacy Policy applies to all users of the bull99 platform, including website visitors, registered members, and active players. By accessing or using bull99's services, you agree to the collection and use of information as described in this document.
Bull99 is an online gaming platform operating under a recognised licence and compliant with international data protection standards. We understand that players' trust in our platform depends not only on game quality and withdrawal speed, but also on the confidence that their personal information is always in safe hands.
This Privacy Policy comprehensively outlines bull99's privacy practices — from the types of data we collect and the reasons behind that collection, to how we ensure your data is not misused, and the rights you hold as an individual and registered player. We believe transparency is the foundation of trust, and we therefore present this information in plain language, free of confusing technical jargon.
This policy applies to all forms of your interaction with bull99 — whether through our website, mobile app, live chat, or any other communication channel we provide. If you disagree with any part of this policy, we encourage you to contact our support team before continuing to use the platform.
Bull99 only collects data that is strictly necessary to provide a safe, efficient service in compliance with legal requirements. We do not collect excessive or irrelevant information beyond what is needed to operate our platform.
| Data Category | Example Information | Purpose of Collection |
|---|---|---|
| Identification Information | Full name, date of birth, identity card number | KYC identity verification, fraud prevention |
| Contact Information | Email address, phone number | Account communications, transaction notifications |
| Financial Information | Bank account number, bank name, transaction records | Deposit and withdrawal processing |
| Technical Data | IP address, device type, browser, operating system | Account security, location detection |
| Usage Data | Game records, betting history, login patterns | Platform improvement, responsible gaming |
| Supporting Documents | Identity card copy, bank statement, selfie | Advanced-level KYC verification |
Note: All documents you submit for KYC verification are stored in encrypted format and can only be accessed by authorised compliance personnel. They are used solely for identity verification and legal compliance purposes.
Every piece of data we collect has a clear and specific purpose. bull99 does not use your data for purposes unrelated to platform services, and we do not sell player data to third parties for marketing.
If you have consented to receive marketing communications, you may withdraw that consent at any time through your account settings or by contacting our support team. Withdrawal of consent will not affect any processing that took place prior to that withdrawal.
Your data security is bull99's highest technical priority. We continuously invest in cutting-edge security infrastructure to ensure your information is protected at every stage — during transmission, during processing, and during storage.
Security Incident Response: In the event of a data breach affecting your personal information, bull99 is committed to notifying affected players within 72 hours of detecting the incident, in line with international best practices for data protection.
Bull99 does not sell, rent, or disclose your personal data to third parties for marketing or commercial purposes without your explicit consent. However, there are certain situations where data sharing is necessary to ensure the platform operates safely and in compliance with the law.
We may share your data with the following parties under limited circumstances:
Cross-Border Data Transfers: If your data needs to be transferred to servers outside Malaysia, we ensure such transfers are carried out with protection equivalent to or exceeding Malaysian data protection standards, and only to countries or entities with adequate data protection in place.
The bull99 website uses cookies and similar tracking technologies to enhance the user experience, maintain secure login sessions, and collect analytics data that helps us understand how players interact with our platform.
You can manage or delete cookies through your browser settings at any time. Please note, however, that disabling certain cookies may affect the functionality and user experience of the bull99 platform.
As a bull99 player, you have certain rights regarding your personal data. We fully respect these rights and provide straightforward mechanisms for you to exercise them.
You have full control over your personal data. The following are the rights we guarantee to every bull99 player.
You have the right to know what personal data we hold about you and to request a full copy of that information at any time.
If any of your information is inaccurate or out of date, you may request an immediate correction through your account settings or our support team.
You may request the deletion of your personal data, subject to any active legal data retention obligations.
You have the right to request that we restrict the processing of your data in certain situations, such as when you are disputing the accuracy of that data.
You may request your data in a machine-readable format for transfer to another platform should you choose to do so.
You have the right to object to the processing of your data for specific purposes such as direct marketing, and we will honour that objection immediately.
To exercise any of the rights above, contact the bull99 support team via live chat or email. We will process your request within 30 working days and inform you of the action taken.
The bull99 platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data of underage individuals. Should we discover that information belonging to someone under 18 has been collected, we will promptly delete that data and close the account in question.
Parents or guardians who believe their child has registered on our platform without authorisation are encouraged to contact our support team immediately. We will take prompt action to resolve the matter.
Bull99 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. We will display the "Updated" date at the top of this document whenever changes are made.
Tip: We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Archives of previous versions are available upon request through our support team.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, we are ready to listen and assist. The bull99 privacy team can be reached through multiple channels, available 24 hours a day, 7 days a week.
Bull99 takes every privacy-related complaint seriously. If you are unsatisfied with our response, you have the right to refer your complaint to the relevant data protection authority in Malaysia.
Data protection is not just a document — it is reflected in every aspect of our platform.
All data transmitted between your device and bull99's servers is protected by 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia.
Bull99's integrated KYC process ensures that only verified individuals can use our platform, protecting you from the risks of identity fraud and account misuse.
Your personal data has never been and will never be sold to advertisers or third-party data brokers. Your information is used solely to provide bull99's services to you.
Bull99's cybersecurity team continuously monitors the platform infrastructure around the clock, ready to respond immediately to any threats or suspicious activity.
Bull99 undergoes regular security testing and audits by independent international audit firms, ensuring our data protection systems always meet the latest standards.
Through your bull99 account settings, you can easily and quickly manage privacy preferences, control cookies, request data access, or restrict the processing of your information.
Bull99 protects your privacy with the highest security standards. Register a free account now and enjoy a gaming experience that is safe, fair, and trusted by thousands of Malaysian players.