📋 Official Documents

Terms and Conditions bull99
Complete Platform Usage Guide

This document outlines the rules, rights, and responsibilities governing the use of the bull99 platform. Please read carefully before registering or using any of our services. By registering a bull99 account, you are deemed to have understood and agreed to all terms stated herein.

Last updated: 1 January 2026 Malay

Important: You must be at least 18 years old to register and use bull99's services. Use of this platform by minors is strictly prohibited. bull99 reserves the right to request identity verification documents at any time.

1 Eligibility & Account Registration

To register an account with bull99 and enjoy our platform services, you must meet the following basic eligibility requirements. These requirements are in place to protect all parties and ensure the platform is used legally and responsibly.

  • At least 18 years old at the time of registration.
  • Has full legal capacity to enter into binding agreements.
  • Registration is limited to one account only per individual, IP address, device, or residential address.
  • All information provided during registration must be accurate, complete, and up to date.
  • You may not register on behalf of another person or use another person's identity.
  • Using a VPN or proxy to conceal your actual location during registration is strictly prohibited.
KYC Verification: bull99 enforces a strict Know Your Customer (KYC) process. You may be required to submit identity verification documents such as a national ID, passport, or bank statement within a specified timeframe. Failure to do so may result in your account being suspended until verification is complete.

2 Account Usage & Security

Your bull99 account is your sole responsibility. It is important to keep your login credentials secure and ensure no third party accesses your account without authorisation.

  • You are fully responsible for all activity that occurs within your account.
  • Never share your password with anyone — including bull99 staff. We will never ask for your password.
  • Contact our support team immediately if you suspect your account has been accessed without authorisation.
  • The use of automated software, bots, or scripts to access the platform is strictly prohibited.
  • Any attempt to hack, manipulate, or disrupt the platform will result in immediate account closure and legal action.
Security Note: bull99 uses 256-bit SSL encryption to protect all data transmitted between your device and our servers. However, you are also responsible for ensuring that the device you use is free from malware and viruses.

3 Deposits & Withdrawals

Bull99 offers a variety of payment methods suited for players in Malaysia, including online bank transfers (FPX), local e-wallets, and other approved methods. All financial transactions are subject to the following policies:

  • Minimum and maximum deposit limits vary by selected payment method — check the Withdrawals page for the latest information.
  • All deposits and withdrawals must use the same payment method registered under the account holder's name.
  • Withdrawals are processed within an average time of 5 minutes for eligible payment methods, subject to completed KYC verification.
  • Bull99 reserves the right to request additional supporting documents before approving withdrawals that exceed a certain amount.
  • Any withdrawal attempt involving funds that have not met the bonus wagering requirements will be automatically declined.
  • Refunds, reversals, or cancellations of processed deposits are not permitted except in exceptional circumstances approved by management.
Fast Withdrawal: bull99 processes withdrawal requests automatically to ensure you receive your winnings as quickly as possible. All transaction records can be reviewed at any time through the history section in your account.

4 Bonus & Promotion Policy

Bull99 offers a wide range of bonuses and promotions for both new and existing members. Each bonus is subject to wagering requirements that must be met before any withdrawal can be made. Please read the specific terms of each promotion carefully before claiming any offer.

  • The welcome bonus is for new members only and may be claimed once per account, device, or IP address.
  • Standard wagering requirements are between 20x and 35x the bonus amount, depending on the promotion type.
  • Bonuses must be used within the specified validity period — expired bonuses cannot be reinstated.
  • Different games may contribute varying percentages towards wagering requirements; please check the game contribution table in the relevant promotion terms.
  • Accounts found to be exploiting or abusing the bonus system will forfeit all related bonuses and winnings.
  • Bull99 reserves the right to cancel, modify, or withdraw any promotion at any time without prior notice.
Important Notice: Multiple accounts created solely to claim bonuses repeatedly are considered fraudulent and will result in the closure of all associated accounts and forfeiture of all funds within them.

5 Game Rules & Fairness

All games available on the bull99 platform use a Random Number Generator (RNG) certified by independent international audit bodies. This ensures every game outcome is fair, random, and cannot be manipulated by any party — including bull99 itself.

  • All return-to-player (RTP) percentages are as stated by the respective game providers.
  • Game results recorded by the bull99 server are final and override any visual display on the player's device in the event of a technical discrepancy.
  • Bull99 is not liable for technical failures caused by the player's device, an unstable internet connection, or third-party disruptions.
  • Any attempt to cheat, collude, or manipulate games through technical means or player cooperation is prohibited and will result in immediate action.

6 Privacy & Personal Data Protection

Bull99 takes seriously our responsibility to protect your privacy and personal data. We collect, store, and process your personal data solely for the purpose of providing platform services, fulfilling legal obligations, and improving the user experience.

  • Your personal data will not be sold, rented, or shared with third parties without your consent, except as required by law or to process your financial transactions.
  • You have the right to request access to, correction of, or deletion of your personal data by contacting our support team.
  • All data is stored on servers protected by high-level encryption and strict access controls.
  • We use cookies to enhance your browsing experience — further details are available in our Privacy Policy.
Full Privacy Policy: For more details on how we manage your personal data, please refer to Privacy Policy bull99 available on our website.

7 Responsible Gaming

Bull99 is committed to promoting a healthy and responsible gaming culture. We believe online gaming should be a source of entertainment only, not a cause of financial stress or personal hardship.

  • You may set deposit limits, wagering limits, and loss limits through your account settings at any time.
  • Self-exclusion options are available for periods of 24 hours, 7 days, 30 days, or longer depending on your needs.
  • If you feel your gaming activity is beginning to have a negative impact, we encourage you to reach out to our support team for assistance.
  • Bull99 conducts regular checks to identify risky gaming patterns and will proactively reach out to affected players where necessary.
Help Resources: For more information on the responsible gaming tools and resources we provide, please visit the Responsible Gaming ours.

8 Account Suspension & Closure

Bull99 reserves the right to suspend or close any account in the event of a terms violation, suspicious activity, or upon request by relevant authorities. Such action may be taken without prior notice in certain situations.

  • Accounts may be temporarily suspended during the KYC verification process or while suspicious activity is under investigation.
  • Permanent account closure will be enforced in cases of fraud, bonus abuse, money laundering, or serious security threats.
  • Players who wish to close their own account may do so by contacting our support team — any valid remaining balance will be returned once all conditions are met.
  • All funds in accounts closed due to terms violations will be fully forfeited.

9 bull99 Liability Limits

While bull99 strives to keep the platform running without interruption at all times, there are certain limits to our liability that you should understand as a platform user.

  • Bull99 is not liable for any indirect, incidental, or consequential losses arising from the use of our platform.
  • We do not guarantee uninterrupted platform availability — scheduled maintenance and emergencies may cause temporary downtime.
  • Bull99 is not liable for any losses arising from player device malfunction, internet disruption, or technical failures beyond our control.
  • Bull99's maximum liability to any player under any circumstances is limited to the actual deposit amount made within the 30 days prior to the claim.

10 Amendment of Terms and Conditions

Bull99 reserves the right to modify, add, or remove any part of these Terms and Conditions at any time. Changes take effect immediately upon publication on this website unless otherwise stated.

  • You are responsible for reviewing these Terms and Conditions periodically to ensure you remain aware of the latest version.
  • Continued use of the platform after changes are published constitutes your acceptance of the updated terms.
  • For significant changes, bull99 will endeavour to notify players via email or in-platform notifications.
  • If you do not agree with any changes to the terms, you have the right to close your account and withdraw your remaining funds.
Contact Us: If you have any questions or concerns regarding these Terms and Conditions, feel free to contact the bull99 support team via live chat, available 24 hours a day, 7 days a week.

Commitment bull99 To Players

Behind every term and condition, there is one goal — to ensure the best experience for every player.

Data Security Guaranteed

All your personal data and financial information is protected with 256-bit SSL encryption — the same security standard used by major banks in Malaysia.

Fair & Certified Games

Every game on bull99 uses an RNG certified by independent international audit bodies. No manipulation, no fraud — 100% random and fair outcomes.

Fast & Transparent Withdrawals

Our automated withdrawal system processes requests within an average of 5 minutes. All transactions are recorded and can be reviewed directly in your account.

Round-the-Clock Support

Our Malaysian-speaking support team is available 24/7 via live chat. No question is too small, no problem too big for us to handle.

Responsible Gaming

Bull99 provides deposit limit management tools, self-exclusion options, and activity monitoring to ensure your gaming experience remains healthy and in control.

Transparent & Clear Terms

We are committed to presenting all bonus terms, withdrawal policies, and game rules in clear, straightforward language — no fine print hiding important information.

Understood Our Terms? Let's Get Started!

You now understand your rights and responsibilities as a bull99 member. Register a free account today and enjoy a safe, fair, and enjoyable gaming experience with Malaysia's player community.

Bahasa Melayu